Frequently Asked Questions
Contact Georgetown Customer Care at (512) 930-3640 or for quicker response, email email@example.com to:
- Customer Account Information
- Request New Service
- Request a Change in Service
- Request Bag Tags
- Add Additional Trash or Recycling Carts
- Replace/Exchange Existing Trash or Recycling Carts
- Register for Household Hazardous Waste Events, or;
- Register a Complaint
Contact Texas Disposal Systems at 512-930-1715 for:
- Missed Trash or Recycling Pick-Up
- Schedule a Bulky Waste Pick-Up (what is bulky waste?)
What Are My Collection Days?
Find your solid waste and recycling collection days on the TDS Waste Wizard website or app. Here you can sign up for text, email, or calendar reminders, as well as look up how to dispose of certain items.
Please call TDS directly at 512-930-1715 to find out what your collection days are.
New To The Area? Just Moved In?
Welcome to the City of Georgetown, we’re glad you made the choice to come live in our beautiful city!
New residents often find themselves with extra moving materials after unpacking their belongings.
Moving boxes and packing papers may be recycled in your recycling cart. No Styrofoam products including Styrofoam packing peanuts are accepted for recycling at this time.
If the boxes and papers do not fit into your cart, you are allowed to use a cardboard box to neatly hold the excess materials; place it on the curb on your recycling collection day for pickup. Please DO NOT use a plastic bag to put your extra recyclables in. For a large amount of cardboard boxes, you may neatly stack them next to your recycling cart.
You may also take recyclable materials to the City of Georgetown Transfer Station, located at 250 W.L. Walden Dr., and dispose of them at no charge.
There is no need to purchase a bag tag for recyclable items. There is no limit as to the amount of recyclables collected at the curbside.